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RBI Disclosure
📋 Table of Contents
This disclosure is made in accordance with the Reserve Bank of India (RBI) Master Directions for Non-Banking Financial Companies (NBFCs) and the RBI's Fair Practices Code guidelines.
01 — Registration
Company Registration
- Company Name: Pragati Loan Financial Services Private Limited
- Registered Address: Connaught Place, New Delhi – 110001, India
- CIN: U65929DL2020PTC000000 (Illustrative)
- NBFC Registration No.: N-14.03000 (as issued by RBI)
- Category: NBFC – Investment and Credit Company (NBFC-ICC)
- GST No.: 07AAACP0000A1Z5
Pragati Loan is a registered Non-Banking Financial Company (NBFC) regulated by the Reserve Bank of India. Registration does not imply that RBI guarantees repayment of deposits or interest thereon.
02 — Rates
Products & Interest Rates
- Personal Loan: 9%–24% p.a. | ₹50,000–₹10,00,000 | 6–60 months
- Business / MSME Loan: 11%–22% p.a. | ₹1,00,000–₹25,00,000 | 12–84 months
- Emergency Loan: 12%–24% p.a. | ₹50,000–₹5,00,000 | 3–24 months
- Education Loan: 9%–16% p.a. | ₹50,000–₹10,00,000 | 12–84 months
- Auto Loan: 9%–18% p.a. | ₹1,00,000–₹15,00,000 | 12–60 months
- Processing Fee: 1%–3% of loan amount (non-refundable)
- Prepayment: Nil after 6 EMIs; 2% before 6 EMIs
Interest rates are subject to change based on RBI policy, market conditions, and individual credit assessment. The applicable rate will be confirmed in the Loan Sanction Letter.
03 — Financial
Key Financial Information
- Net Owned Funds: As per last audited balance sheet (available on request)
- Capital Adequacy Ratio: Maintained above the RBI-prescribed minimum of 15%
- NPA Classification: As per RBI IRACP norms — 90 days overdue
- Annual Report: Available at our registered office upon request
04 — Customer Rights
Customer Rights
- Right to receive a copy of the signed loan agreement free of charge
- Right to be informed of all charges before signing
- Right to fair and respectful treatment by all staff and recovery agents
- Right to lodge complaints with our Grievance Redressal Officer
- Right to escalate to the RBI Integrated Ombudsman if unresolved in 30 days
- Right to receive an annual account statement free of charge
05 — Compliance
Regulatory Compliance
- Compliant with RBI Master Direction — Non-Banking Financial Company (NBFC) Directions, 2016
- Adheres to RBI Guidelines on Fair Practices Code for NBFCs
- KYC/AML Policy in compliance with Prevention of Money Laundering Act (PMLA), 2002
- Data protection practices aligned with IT Act, 2000 and Digital Personal Data Protection Act, 2023
- Regular statutory audits conducted by RBI-empanelled Chartered Accountants
06 — Links
Important Regulatory Links
- RBI Website: www.rbi.org.in
- RBI Complaint Portal: cms.rbi.org.in
- CIBIL Credit Bureau: www.cibil.com
- SEBI Investor Grievance: scores.sebi.gov.in
- Ministry of Corporate Affairs: www.mca.gov.in
RBI Integrated Ombudsman Toll-Free: 14448 | Available Monday–Friday, 9:30 AM – 5:15 PM
Have questions about this policy?
Our compliance team is happy to clarify anything — reach out anytime.
